OPERATIONS & SYSTEMS ARTICLES
Articles on operations and systems for cleaning companies
Read practical guides on scheduling cleaners, organizing daily work, managing multiple buildings, and building repeatable systems that keep cleaning operations running smoothly.
Run your cleaning operations more efficiently
These articles explain how cleaning companies schedule teams, organize daily work, manage multiple locations, and build systems that keep operations consistent. The guides focus on practical ways to create reliable, repeatable cleaning processes.
Browse operations and systems articles
Read practical guides about scheduling cleaners, managing daily work, organizing multiple locations, and building repeatable cleaning systems.
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How to Add COVID-19 Disinfecting to Current Cleaning Contracts
In today’s COVID-19 environment, there are generally two types of cleaning and disinfecting jobs janitorial business owners find themselves being asked to bid on. The first…
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How to Price and Bid COVID-19 Disinfecting Jobs
Janitorial Business Guide with Sample Work Specifications Today, more than ever before, cleaning businesses are being asked by building owners and property managers to bid on…
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Why Most Cleaning Business Marketing Fails
What makes most cleaning business marketing fail isn’t unique to the cleaning industry; it’s what can make any service industry marketing ineffective – having a limp,…
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One Question to JUMP START your profits
Is there one question you can begin asking that can JUMP START the profits in your cleaning business? Yes, but first, let me tell you a…
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Is It Still Who You Know Part II
Last time we talked about how tough it is out there – you know, the fast changing, competitive world we live and work in today. We…
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Do You Have A 3 Hour Magnet
Next time you sit down to figure out how many cleaning hours to bid a building at, budget for and assign to a cleaner – you…
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Rules? Yep, Your Cleaning Business is Gonna Need ‘Em!
Rules. Who Needs ‘Em? We were going to be different. That’s right. When we first started, we decided we were going to be the first cleaning…
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Systems, Yep, You’re Gonna Need Those Too!
Today, we want to talk about something just as important – systems. That’s right, systems. What they are? How to create them? And what they can…
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How YOU Can Stop Wasting Time in YOUR Cleaning Business!
Today can be unforgiving. There isn’t a lot of time to waste time anymore – as if there ever really was. But, again, certainly not today.…
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What’s More Important To Your Cleaning Business – Sales or Profits?
The folks in the ‘SALES’ camp would say, you can’t spend what you don’t have – and you don’t have anything until you make a sale.…
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Reinvent Your Cleaning Company Before It’s Too Late!
Scary, I know, but let’s be honest; today isn’t like yesterday. Yesterday , you might have been able to “pick and choose” which buildings you wanted…
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How Your Cleaning Business Can Survive ‘Windows Of Vulnerability’
As usual, let’s get right to it. What are these windows of vulnerability, and why do I need to know how to survive them? Ok, let’s…
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Cleaning Business Meetings That Aren’t A Waste Of Time
First of all, let’s be clear – there’s a time for ‘shooting the bull’. There is. I mean, if you don’t take some time each day…
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Cleaning Business Owner: If You Want It Done Right – Don’t Do It Yourself!
No you didn’t mis-read what I said – I mean it. If you want it done right, you shouldn’t do it yourself! And I know that…
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Should Your Cleaning Business Treat All Customers The Same?
The safe answer would be, Yes!, right?Well, never one to play it safe , I’ll go ahead and say it… No! Ok, hold your horses…let me…
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Help! All the New Jobs We Just Landed Want Us To Start Cleaning On the SAME Day!
We’ve all been there, haven’t we?You’ve been marketing, and measuring, and bidding, and selling, and hoping and then suddenly – the phone rings! Your dreams are…
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I Can’t Believe We Lost THAT Cleaning Account!!
Ever gotten a phone call or certified letter informing you that one of your big customers is dropping you?It can be devastating, leaving you completely blown…
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We Lose A Little Bit On Every Job, But Make It Up In Volume?!
Ever heard that line before?It’s supposed to be funny.And it is – if you realize it’s poking fun at one of the most ridiculous business strategies…
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Is YOUR Cleaning Business ‘In Budget’?
No doubt about it.It sure is exciting to announce to the office that you just landed a new account!Making a sale is, and always will be,…
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The Secret To Getting Things Done in YOUR Cleaning Business!
It sounds straight forward enough.Create marketing.Sell better.Hire better.Train more.Inspect accounts.Repair equipment.Stay in budget.etc etc etc, right?…So, with a short list of to do’s as overwhelming as…
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Label Everything in Your Cleaning Business! – Part 1
I think it was 1987. It was also our first year in business, when Tony and I were still doing almost everything ourselves. Anyway, we were…
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LABEL Everything in Your Cleaning Business! – Part 2
Ok, so let’s pick up where we left off last time. I promised I’d spill the rest of the beans — so here goes. If you…
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Take Inventory of Your Cleaning Business!
It’s hard to make some business lessons exciting.This is one of them: Take inventory In other words, know what you have AND where it’s at .Why?Well,…
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Just Being ‘Green’ Isn’t Going to Save a Cleaning Business!
It’s a constant drumbeat.Frankly, it’s just about the only thing you hearanymore! You know what I’m talking about.. . Green Cleaning !Yep, cleaning companies are ‘climbing…
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When Does Your Cleaning Business Consider a Mistake Fixed?
It happens, right? It certainly happened to us.You break a plaque on a wall or a decorative figurine on someone’s desk.Your floor crew forgets to clean-up…
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Cleaning Business Inspection Guidelines
In general, when it comes to inspecting cleaning accounts -short, general and frequent beats long, detailed and occasional.Let me tell you a story…In the early years,…
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Should Your Janitorial Business Go After Bigger Buildings?
Whether it’s a 35,000 sq. ft. building or a 135,000 sq. ft. one, at first – big places can be intimidating.But here’s something to think about..Some…
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Run Your Cleaning Business Like you Were Selling it
Ever noticed someone in your neighborhood getting ready to put their house up for sale?You know the drill.They start frantically plowing through off a list of…
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Use A “Cookie Cutter” Approach
Here’s a tip…Think of setting up and running your company like you were getting ready to make cookies.Good cookies? Yep. Tasty cookies? Sure, but, one other…
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Want Compelling Marketing? Change the Internal Reality of Your Cleaning Business.
Janitorial businesses complain their marketing isn’t working – not getting the phone to ring. Maid Services complain they can’t get noticed with so much competition. Commercial…
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Deliver NOTICEABLE Cleaning!
Here’s the question:How can you deliver cleaning that delights your customer – at prices that delight you? Now, THAT is an interesting question, isn’t it? To…
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How to Deliver NOTICEABLE Cleaning
Where do we go from here?Last time, we highlighted the fact that customers are delighted – when they NOTICE the difference in the cleaning.So, how can…
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How to Implement NOTICE- able Cleaning – Profitably
Ok, here are my final notes on NOTICE-able Cleaning – how you can efficiently, consistently and profitably deliver it.You’ll need to make two shifts. A shift…
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How the Janitorial Business Has CHANGED
Here’s the way it was…. Independent cleaning businesses used to reign supreme.Why?Well, among other things – customers liked the quality , reliability and responsiveness of doing…
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Revisit EVERYTHING
Re-visit procedures, policies, systems and rules in your cleaning business.Why?To re-think WHY you do them the way you do.Companies often find the only reason they make…
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Go in KNOWING
When you go in to fix a problem in your cleaning business… Go in KNOWING: Knowing WHAT you want to solution to do BEYOND…
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Preventing vs Fixing Employee Mistakes
It’s tempting -To simply ‘take to task’ and correct an employee when you notice they’ve made a mistake.It’s easier -To place the blame on the person…
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Insulate Your Cleaning Business!
What do we mean by insulate ?Well, let’s look at a more common use of the term.In our homes, we insulate around doors and windows to…
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Less ‘Dealing WITH’, More ‘Directing OF’
What am I talking about?The work.The older I get, the more clear it becomes, that…the less time I spend frantically trying to ‘deal with’ today’s work…
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Ask Every Customer or Employee Who Leaves Your Cleaning Business – THIS
You probably know the answer. That’s right – the one thing you should ask everyone of your clients or employees who leaves is… WHY? We know…
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What is Your Cleaning Businesss Foundation?
First of all – I’m not going to be talking about religion today, so relax, but I am going to be sharing something I noticed in…
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Should You Go UnderCover?
You know the show – the one where the ‘boss’/owner disguises himself and pretends to be one of the workers.It’s interesting.They always struggle. They don’t ‘catch…
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Leveraging Janitorial Software
We quickly and clearly see the value of leveraging – when we buy better, faster cleaning equipment. It’s hard to miss the opportunity a new, highly…
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What Janitorial Software Can and Can’t Do
It’s an interesting topic really.It forces us to think about the critical role janitorial software can play in growing a professional and profitable cleaning business.At the…
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Frequently Asked Questions
Common questions about operations and systems articles for cleaning businesses.
This category includes articles about scheduling cleaners, organizing daily work, managing multiple buildings, creating cleaning workflows, using checklists, improving team communication, and building repeatable operating systems.
Cleaning companies manage daily operations by creating clear schedules, assigning responsibilities, documenting work instructions, tracking employee time, using checklists, and maintaining a consistent process for reporting and resolving problems.
No. The articles are written for cleaning business owners and managers whether or not they use CleanGuru.
Yes. You can browse articles about bidding and pricing, marketing and sales, hiring and staffing, and general cleaning business tips.
Some articles may explain how software can support scheduling, timekeeping, checklists, inspections, communication, and account management. The articles are still intended to provide useful information whether or not you use CleanGuru.
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