It’s tempting -To simply ‘take to task’ and correct an employee when you notice they’ve made a mistake.It’s easier -To place the blame on the person at the end of the line vs. us at the beginning of the line.It’s less embarrassing -To think some else further down the line didn’t get it right, than to think we messed up before the work started.But, it wouldn’t be right, or better -The truth is, in the long run. – a lot fewer mistakes would happen if we, as cleaning business owners, looked at ever job we need done and – analyzed, organized, trained and directed it – so, some mistakes couldn’t happen.Sure, there are going to be some problems, no matter what do, but if we slowed down to see what tools, directions and procedures our people needed – there would be less – a lot less.That’s our job.To think creatively, and then to take actions to reorganize work in such a way as to – eliminate even the possibility of some costly mistakes ever happening – and, others, at least happening less often.It’s an important job. And, in our janitorial and residential cleaning businesses – it’s ours.And, that’s how we can create a better work place for both us as business owners as well as our employees.You Can Do This, You REALLY Can!Dan