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CUSTOM RATING SCALES

Measure cleaning quality your way

Use built-in rating scales or create your own from scratch.

Every company evaluates cleaning performance differently. CleanGuru adapts to your system—not the other way around. Choose from multiple built-in scales or design the exact grading method your team needs.

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See This Feature in Action
Setup Ratings Areas Items Other Emails New Rating Grade Pass/Fail Sat/Unsat Very Good – Poor (3) Very Good – Poor (5) Yes/No Default Very Good – Poor (3)
Six built-in rating systems Create custom rating scales Calculate scores automatically

How It Works

Use built-in scoring systems or create your own

Use built-in scoring systems or create your own, then let CleanGuru calculate results automatically.

Use built-in scales or create your own

  • Very Good / Average / Poor
  • Pass / Fail
  • Sat / Unsat
  • Grade Scale: A–B–C–D
  • 5-Level Scale
  • Yes / No

Choose a default or switch per inspection.

Create custom rating scales

Build your own from scratch if you prefer:

  • Custom levels
  • Custom labels
  • Custom colors

Your scoring method stays consistent with your internal standards.

Scores update automatically

Automatic score calculation

Every rating entered by an inspector automatically updates:

  • Item score
  • Area score
  • Building score
  • Inspection totals

Zero math. Zero errors.

Your scoring system, not ours

Every company evaluates cleaning performance differently. CleanGuru adapts to your system – not the other way around.

Why It Matters

Standardize Quality Across Locations

Use the same scoring method across buildings so inspections stay consistent across every account.

Match Account Requirements

Use rating systems that fit medical, industrial, educational, or other accounts with strict scoring rules.

Train Teams More Clearly

Give supervisors and inspectors a clear rating system so expectations stay consistent during training and reviews.

Reduce Manual Errors

Let CleanGuru calculate item, area, building, and overall inspection scores automatically.

Frequently Asked Questions

Answers to common questions about rating scales, scoring changes, and visibility.

Yes. CleanGuru lets you use different rating scales for different buildings, so each account can follow the inspection method that fits that location’s needs.

Yes. You can change the rating scale later if your inspection process changes or if a building needs a different scoring method going forward.

Yes. CleanGuru lets you customize rating scale colors so your inspection scoring can match the way your team reviews and understands results.

Yes. Custom rating scales sync to the CleanGuru mobile app so inspectors see the correct scoring options when they complete inspections in the field.

The inspector uses the rating scale during the inspection. Cleaners do not complete the inspection, so the scoring is handled by the person performing the review.

No. Changes to a rating scale apply to new inspections going forward. Previously completed inspections keep the rating scale and results they were created with.

Explore more inspection features

See other CleanGuru tools for standardizing inspections, tracking results, and improving quality.

Offline Mode + Auto-Sync

Complete inspections without a connection, then sync automatically when you’re back online.

Client-Ready Performance Review Reports

Generate clear inspection reports that help track quality and share results with clients.

Pre-Loaded Templates for Every Building Type

Start inspections fast with ready-to-use templates matched to your facility type.

Control quality your way

Create rating systems that match exactly how you inspect.

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