LATE CHECK-IN ALERTS
Instant Late Alerts
Respond the moment a cleaner is running late — before service is affected.
CleanGuru alerts supervisors when a scheduled start time passes and a cleaner has not checked in. Supervisors can react quickly, reassign work, or contact the cleaner before service is affected.
by 6:20 PM
How It Works
How Instant Late Alerts work
See when a cleaner is late
Late arrivals can cause rushed work, missed tasks, or client complaints. CleanGuru’s Late Alerts give supervisors immediate notice when a cleaner has not checked in by the scheduled start time. Supervisors can act quickly to protect service quality.
Respond quickly when a cleaner is late
CleanGuru checks if the cleaner has checked in by the scheduled start time
If the cleaner has not checked in after the scheduled start time, CleanGuru sends a Late Alert based on your lateness settings
Supervisors are alerted so they can contact the cleaner
Alerts help managers fix staffing problems early
Built for real cleaning operations
Night Cleaning Crews
High risk of missed cleans when supervisors aren’t on site.
Hospitals, Schools, and High-Sensitivity Accounts
Clients expect consistent on-time arrival.
Multi-Building Supervisor Territories
Managers can’t be at every site at once.
Large Teams with Frequent Turnover
Helps maintain consistency during staffing changes.
Why It Matters
Frequently Asked Questions
Get quick answers about how Instant Late Alerts work for supervisors and managers.
CleanGuru checks the scheduled start time, whether the cleaner has checked in, and the lateness threshold you set. If the cleaner still has not checked in after that threshold, CleanGuru can send a Late Alert to the assigned supervisor.
Late Alerts are sent based on the lateness threshold you set. For example, you may choose to notify a supervisor 15 minutes after the scheduled start time instead of immediately at shift start.
Late Alerts are sent to the supervisors assigned to that building, so the right manager can respond quickly when a cleaner has not checked in on time.
Yes. You can enable or disable Late Alerts by building, so different sites can use different alert settings based on how closely you want attendance monitored.
You control the lateness threshold. That means you can choose how many minutes late a cleaner must be before a supervisor is notified.
The alert lets supervisors know a cleaner is late so they can follow up quickly. Supervisors can then contact the cleaner and decide whether work needs to be reassigned or reviewed.
Yes. Supervisors and managers can receive and review Late Alerts on mobile, which makes it easier to respond quickly even when they are away from the office or moving between buildings.
Not automatically. CleanGuru alerts supervisors when a cleaner has not checked in after the scheduled start time and lateness threshold, so managers can review the situation, follow up, and determine whether it is a no-show.
Yes. Late Alerts help supervisors catch attendance problems early, follow up before service is missed, and address issues before the client notices.
Explore more timekeeping features
See related timekeeping tools that help you verify attendance, respond faster, and keep jobs covered.
Stay ahead of problems with Instant Late Alerts
Start free and help supervisors respond faster when a cleaner is late.
