Instant Late Alerts
Respond the moment a cleaner is running late—before service is affected.
CleanGuru alerts supervisors when a scheduled start time passes and a cleaner hasn’t checked in. This real-time visibility helps supervisors react quickly, reassign work, or reach out to the cleaner.
Overview
Late arrivals can cause rushed work, missed tasks, or client complaints. CleanGuru’s Late Alerts give supervisors immediate notice when a cleaner has not checked in by the scheduled start time. Supervisors can act quickly to protect service quality.
How It Works
- CleanGuru compares scheduled start time to check-in activity
- If the cleaner has not checked in by the shift start, a Late Alert is triggered
- Supervisors can call or message the cleaner from within the alert
- Alerts help managers fix staffing problems early
Key Benefits
Supervisors learn about lateness early enough to respond.
Managers can communicate proactively before the client notices.
Supervisors don’t need to stand over every building.
Late events are recorded in time history and reports.
Works even with large or distributed cleaning teams.
Use Cases
High risk of missed cleans when supervisors aren’t on-site.
Clients expect on-time arrival every single day.
Managers can’t physically check every site at once.
Late Alerts help maintain consistency during staffing changes.
Frequently Asked Questions
Based on the scheduled start time and absence of a check-in.
Immediately—supervisors are notified as soon as lateness is detected.
Only supervisors assigned to that building.
Yes. You can enable or disable alerts by building.
You set the lateness threshold. Lateness is recorded in the history.
Yes — they can call or message the cleaner. CleanGuru does not classify or detect no -shows.
Yes, for both supervisors and managers.
Yes. Reports reveal recurring issues.
Not automatically, but supervisors are instantly notified when a cleaner is late, so managers are aware no one is on-site and can follow up or reassign work. Supervisors determine no-shows based on these alerts
Absolutely — supervisors act before clients notice problems.